Billing and revenue management tool Chargify used Appcues to notify customers about upcoming product changes and request feedback.

Notarize used Appcues to create a branded modal window to improve registration rates for their video training course.

Babbel's excellent mobile permission priming encourages new users to turn on notifications, create an account, set reminders, grant microphone access, and more.

ClearBrain's account setup process does a great job of setting user expectations and helping users understand the why behind each action.

Lab management software Quartzy features a thoughtful onboarding flow that asks all the right questions and delights with small details.

HubSpot intentionally adds friction to their UX with a confirmation modal that prevents human error and relieves anxiety around a high-impact action.

Notion uses an interactive Getting Started tutorial and curated templates to onboard new users to their visually lightweight but functionally robust tool.

HR platform Zenefits lets prospective customers try out their product with a self-service product demo that offers tailored onboarding for multiple use cases.

TransferWise uses unambiguous copy, clear price breakdowns, and positive feedback to instill confidence and remove friction from the currency transfer process.

We took a look at what team-based project management tool Monday gets right about data collection and user invite prompts during signup.

Twilio asks clear, concise questions during signup to deliver a personalized, targeted onboarding experience that gets new users where they want to go.

HotelTonight's sleek mobile app eliminates friction to make finding, choosing, and booking a hotel quick and easy.

Sprout Social's onboarding is hyper-focused on driving activation and getting users over the initial hurdle of connecting their social accounts to the platform.

By asking a few simple questions during signup, Wattpad is able to provide new community members with a personalized (and inclusive) user experience

Cryptocurrency exchange platform Coinbase incentivizes user referrals by making it easy and delightful to invite new users.

Data management platform Insycle impressed us with their sleek new user experience and easy customer referral process.

Mindfulness app Calm uses declared data to offer a personalized new user experience that includes guided meditation and Matthew McConaughey.

Language learning app Duolingo has one of our favorite user onboarding experiences that includes personalization, gamification, and delightful animations.

Dropbox uses persistent yet subtle upgrade prompts to convert free users to their premium cloud-based storage service.

Social media management platform Hootsuite has optimized their onboarding to drive new users to activation as soon as possible.

GoToWebinar used Appcues to create a targeted feature announcement flow to guide returning users to their Transcripts feature with a slideout and tooltips.

Postmark makes its email deliverability stats available right on their homepage—which builds trust and supports their value prop of lightning-fast delivery.

Grammarly keeps users engaged with a beautifully designed weekly statistics email that matches the look and feel of their product—and adds value to their UX.

Pixlee's metrics dashboard avoids information overload with streamlined metrics reporting and simplified data visualization.

AdRoll used Appcues to create a clean and focused onboarding flow that helps new users get to their aha moment—creating an ad—right after signup.

IBM's Cognos Analytics user onboarding product tour is a great example of consumer-grade UX for enterprise done right.

Grammarly onboards new users through an interactive demo doc that shows off key features while allowing users to experience the product in action.

InVision intentionally adds friction to their UX to prevent users from accidentally deleting important design prototypes.

Nike Run Club is a great example of how successful products can help people become better versions of themselves, not just better users.

DocuSign guides new users towards their activation moment with a focused onboarding flow and motivating checklist.

Tumblr's delete account confirmation modal uses friction to prevent accidental deletion through a fullscreen confirmation modal with manual inputs.

Personal finance service Mint builds trust, reiterates its core value proposition, and educates new users with a smooth onboarding UX and thorough product tour.

Zoom's UI and bare-bones design style has plenty of critics, but its short journey to value and no-nonse video call experince makes for some really good UX.

Rather than overwhelming new users with a lengthy walkthrough, InVision keeps its tooltip-driven product tour minimal and laser-focused on key features.

Zest.is uses short, clear copy, subtle animations, and plenty of personality in its user onboarding flow to welcome new users and introduce important features.

Investment app Wealthfront uses a personalized onboarding flow and clear, straightforward copy to inspire confidence and build momentum during signup.

CMS platform Ghost combines learn-by-doing user onboarding with subtle UI patterns like hotspots and tooltips to onboard users to its modern, minimal interface.

Marking automation platform Mailchimp uses a real-time password checker to prevent errors and delight, rather than frustrate, new users during signup.

Behance onboards new users to their website and mobile app with thoughtful tooltips, subtle hotspots, timely permission requests, and straightforward UX copy.

The tech industry moves fast. Sip's unique approach to delivering daily bite-sized digests helps users catch up on their schedule without any distractions.

Zova's smart fitness programs and interactive video-based onboarding help users stick to their resolutions and reach their fitness goals faster.

Sift's unique approach to presenting trending news topics and building their experimental app helps readers stay informed without feeling overwhelmed.

GitHub's tooltips highlight new features, provide links to related support articles, and give helpful tips so users can get more value from the platform.

Forecast gives project managers more control over their projects, helping teams make better project decisions, adjust plans quickly, and stay efficient.

Albert uses powerful automation technology and a team of professional human advisers available via text message to improve their customers' finances.

Deputy's incentive-based onboarding helps users quickly learn their rich feature set, while encouraging users to complete the entire onboarding sequence.

Keeping a daily journal is helpful for many people—Reflectly helps you add structure to your journaling and reflect on your daily thoughts and problems.

Spotify's 2018 Wrapped campaign combines personalized music playlists, customized emails, and a data-driven microsite to keep users coming back for more.

Transforming the complexity of healthcare into a delightful experience isn't easy, but Zocdoc is on a mission to make managing your health a little easier.

While Headspace's onboarding sequence might seem simple at first glance, the sequence has been carefully designed to help increase user engagement with the app.

Drops is a mobile application for both iOS and Android aimed at helping users learn new languages and vocabulary.

Acorns' beautifully designed mobile and SaaS applications are built to make the tedious process of investing delightful.

Having come a long way from their beginning as a humble side project, email platform Mailchimp has grown into one of the most flexible marketing platforms.

Once a user has registers, YNAB displays a cordially written dialog welcoming them to their budget, and explaining the next steps in the onboarding process.

In their onboarding, ConnectWise Control connects the nontechnical guest users with expert technicians.

Brightcove has blended-in their tutorials with the app UI using a few UX tricks. This makes their onboarding super smooth.

Home Chef used a couple of neat UX tricks to make their lengthy sign-up forms easy to fill.

Hipmunk organizes data into an interactive table that users can customize to their specifications, so they can feel more confident about their choices.

Asana's functionality and design revolve around team collaboration. At sign up, Asana ensures they understand how to get the most value from the tool.

Tesla has designed its web experience to promote its cars and brand in a way that boosts the perception and appeal of electric cars.

Being a fraction of the size of Amazon, Canopy can tailor its website to serve a niche of boutique shoppers better than Amazon can.

It is Airbnb's ongoing optimization—to make booking accommodation even easier—that keeps its users coming back.

Here, Spark has made various improvements to these parts of its product and has announced the upgrades in a series of compact modals.

The user feels more comfortable with the risk associated with cryptocurrencies because they know they'll be notified to react to changes that matter to them.

With multiple ways to view the weather, Yr caters for different needs and provides a novel alternative.

The aspect that makes Wikibuy functional is that it delivers value automatically, without the user having to initiate it.

Evernote collects device-specific NPS feedback to help them learn and optimize its cross-device experience.

For a manager to fully benefit from what Humanity has to offer, they need to understand the platform inside out which is what Humanity helps them to do.

Audible has many longtime users which means it needs to cater for how the app previously worked, and how it works now.

From a UX standpoint, what makes Mindnode useful is its simplicity, and its this same simplicity that makes their onboarding flow elegant, fluid and practical

RealtimeBoard provides the user with use cases and templates in the onboarding flow to ensure the user's path to value is as smooth as possible.

The key that makes Photoshop Fix work on mobile lies with its limited but appropriate functionality that suits the mobile context.

Spacetime helps remote teams manage their schedules and coordinate efficiently, no matter where they are in the world.

Time is a user problem that Google is helping to solve in two ways, with new functionality and automation.

Wistia needs an onboarding flow to cater for all abilities and more importantly, a flow that demonstrates its value

Trust is something Headspace takes seriously in all parts of their service, including the way they deliver their privacy policy to its users.

Like any other SaaS product, Sellbrite must prove its value to its free trial users as quickly as possible to achieve successful acquisitions.

Carbonmade employs a clever tactic to get users to engage with their tool by increasing motivation & decreasing the difficulty of building an online portfolio.

Pinterest's sign-up flow is essential in getting users—with all levels of motivation—through to the value as quickly as possible.

To stand out in a crowd, news providers like Quartz need to deliver value in a new way.

YouTube Studio don't leave the upgrades they make to it, to chance. User feedback is embraced from the get-go to push the studio towards perfection.

Stack Overflow makes no assumptions on previous experience and therefore keeps the user fully informed of what is being asked of them at all times.

To keep it intuitive, clean and concise Trello has to be considerate when making alterations to their product, and how they announce it.

Monday takes a multimedia approach to its onboarding to get as much value in front of the eyes of their users, as quickly as possible.

To make the education active and not passive, WWF leverages augmented reality (AR) to create a novel and engaging experience.

Bear has to find differentiate itself to lure users away from their go-to tools. It does this by being aesthetically pleasing, unobtrusive and easy to learn.

To convert users into customers TY Music has to demonstrate the premium benefits in a candid way.

Waze is not your typical GPS navigation system so to stand out in the crowd, Waze brings these benefits to the fore.

Shopping for furniture online is tiresome, and IKEA knows it. To find a solution, IKEA turns to tech that is trending: image recognition & augmented reality

Mobile apps need a full adaptation, in value, functionality, and style. And this is precisely what WeTransfer has done here.

Forest uses gamification to improve user engagement and productivity. The end goal is to help the user focus and be present.

To get users to their first sip with ease, Vivino puts their app into context with a simple, fun and visual walkthrough.

To really drive your social media forward, you need to get down with the data, which Later encourages here by highlighting it's analytic essentials.

LinkedIn prompts the user to help with their personalization with a single, easy question and answer method.

Basecamp offer's a helpful hand to get the user through the boring basics fast

The business service is entirely free, so the only barrier to entry is to get set-up, which Instagram makes super easy with their business onboarding flow.

Warby Parker—an online retailer of prescription glasses and sunglasses— have designed a practical product picker to help their customers make the right choice.

Dropbox gets personal and punctual with their upsell tooltips to approach the right users at the right time.

TurboTax precisely times their requests for feedback and do what they can to make it count while they have the user's attention.