Teamwork's Collaboratively Minded Onboarding

November 29, 2017
User onboarding

Teamwork Projects helps teams increase productivity through a collaborative project management environment that keeps everyone on the same page. For the app to be useful, users need to connect with their collaborators in the software's environment, an action highlighted in the app's onboarding flow.

Why this is really good UX:

  • After a short video introduction on how Teamwork Projects works, users are prompted to take the most value-adding action in the app: inviting teammates.
  • When users finish adding email addresses, they get a congratulatory message confirming that they're off to a good start and prompting them to take the second most valuable action in the app: creating a project.
  • The video and photo from a real Teamwork representative in the onboarding flow help users feel more comfortable with the new app and reassures them of the help available once they get going.

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