Design spotlight: Chargify's simple feedback request modal

December 5, 2019
Made with Appcues

Chargify is a billing and revenue management product made specifically for B2B SaaS companies. Like all good products, Chargify is constantly evolving. During recent improvements, the team at Chargify used Appcues to create a modal that would let users know about upcoming changes and give them a chance to provide feedback.

chargify customer user feedback modal made with appcues

Things we like about this ReallyGood modal:

  • Clean, minimal design that keeps the focus on the copy and CTA button.
  • Branded design and colors that look native to the Chargify product.
  • A single, prominent call-to-action—it's clear where users are supposed to click and what will happen when they do.
  • It accomplishes 2 important things at once—communicating upcoming changes, and giving users an opportunity to easily provide product feedback

Editor's note: We're trying something a little different with these design spotlights. Instead of a deep dive into a full user experience, we simply want to shine a light on some of the great things our customers have been doing with Appcues. Like the bite-sized format of this post? Let us know!